Success Stories 9

The Challenge

As Atlassian’s growth accelerated, new teams formed faster than leadership could track. The company’s existing feedback processes — built around quarterly surveys — couldn’t keep up. Gaps in employee sentiment data left managers reactive, often learning about issues too late to prevent bigger problems.

Leaders knew they needed a system that could match the speed and complexity of their scaling culture. They needed real-time visibility into how their teams were feeling, not quarterly snapshots.

The Solution

Atlassian introduced Chirpee’s Daily Question System across their teams. With just one question per day — delivered directly through Slack — employees could share feedback in seconds, without survey fatigue. The simplicity drove participation, and the daily cadence gave leadership a continuous stream of insights.

Chirpee’s automated analysis flagged trends and emerging risks early, allowing managers to intervene before issues escalated.

The Impact

✅ 4x higher participation rates compared to quarterly surveys

✅ 30% drop in new hire turnover through early identification of onboarding issues

✅ 18-point improvement in eNPS within six months

✅ Faster identification of growth areas and team-level coaching needs

✅ Leaders shifted from reactive to proactive — making data-backed decisions in real time

Why Chirpee Worked for Atlassian

• At Chirpee, we believe feedback should be:

• Non-intrusive by design

• Real-time sentiment tracking

• Scalable for growth

• Actionable insights

Our daily question model is designed to avoid survey fatigue entirely — giving you high-quality data, every day, without exhausting your team.

The Bottom Line

Scaling culture isn’t just about hiring more people — it’s about listening to the ones you already have. Chirpee helped Atlassian turn daily feedback into a daily habit, giving leaders the visibility they needed to keep pace with change and build a workplace where people thrive.